Which of the following is included among the four major causes of poor listening discussed in your textbook?
A. taking written notes while the speech is in progress
B. jumping to conclusions about the speaker's ideas
C. trying to remember everything the speaker says
D. All of these answers are correct.
E. Both trying to remember everything the speaker says and jumping to conclusions about the speaker's ideas
Answer: E
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A speech introduction that begins with, "Did you know that a light bulb has been invented that will last ten times as long as the ones we use today, but the government won't let it be marketed to the public?" is employing a device known as
A) a reference to a historical event. B) a personal reference. C) a startling statement. D) an anecdote.
The text says “true public relations” is which of the following?
a. that content which meets the public’s need b. fair and accurate content or messaging c. accountable to management and evaluated d. based on objectives that work