The members of a civic association's committee on community safety disagree on whether to install brighter, more expensive street lighting throughout the development or to leave the current lighting as is. What type of conflict is the group experiencing?

Paraphrasing a speaker's message and relating one's understanding of that message back to

a speaker is known as __________ listening. a. passive b. active c. pseudo d. emotional e. factual

To become informed, you might listen to all of the following, except ________

A) a class lecture B) a gossip session C) a civic meeting D) a weather report