A salesperson should plan for full-line selling during the preapproach step of the sales process

Due to the intangible nature of services and the need for standardization of image, business format franchising is more appropriate for service sponsor-retailer arrangements than product/trademark franchising

Indicate whether the statement is true or false

By evaluating the income level of a nation, a firm can assess the purchasing power of citizens and the status of the public infrastructure

Indicate whether the statement is true or false