Name three reasons to improve your listening skills

Dean is preparing to deliver a presentation to a cross-cultural audience. An effective technique would be for him to __________.

a. present ideas quickly using longer sentences b. break the presentation into short, discrete segments and encourage discussion after each topic c. incorporate lots of humor to make the audience feel at ease d. use the indirect strategy, presenting the main idea last

Words such as "nevertheless," "however," "but," and "therefore"

A) are called pointer words. B) introduce modifiers. C) occur only in complex sentences. D) are useful for making transitions. E) are used as connotative words.