All appropriate nonverbal behaviors are taught and are known by everyone

Which of the following most closely approximates the definition of leadership?

A) A cluster of traits B) Behavior that is voluntarily accepted by group members and helps to achieve group goals C) Coercion that is applied only when it is absolutely necessary in order to move a group toward its goals D) Influential behavior, involuntarily forced upon group members, but which moves the group toward its objectives E) Behaviors enacted by an individual assigned to coordinate group activities

________ means that you hear and process the message that another communicates

a) Recall listening b) Receiving c) Attending d) Assigning meaning