Prior to the Columbia accident, NASA had little or no experience with crises

Some of the semantic (formal, stylistic) elements whose co-existence in a group of texts help define the genre include

a. character types. b. dialectic (recurring paired oppositions, e.g., nature v. culture). c. location (geographic, temporal, spatial). d. narrative structure (e.g.. Newcomb's four-part sitcom narrative). e. episode length.

Identify steps you can take to make a more supportive communication climate by

focusing on the supportive element in the Gibb's pairings. What will be an ideal response?