Customer complaints are opportunities for building customer loyalty

A business' sales are the product of ________

A) average selling price and average margin percentage B) market potential and market demand C) market demand in units and price per unit D) market share and price per unit E) market demand in units and market share

A successor employer is most likely to be obligated to ________

a. accept the predecessor's collective bargaining agreement b. hire all existing employees irrespective of their union status c. arbitrate the grievances filed under the predecessor's collective bargaining agreement d. set the initial terms of employment only after consulting the union