Which of the following will best help a new employee establish credibility with customers?
A) Understanding the company's history
B) Establishing qualifications and areas of expertise
C) Being aware of communication skills
D) Bragging about previous records and successes
E) Using hyperbole when discussing past achievements
Answer: B
Explanation: B) Audiences need to know that you have whatever it takes to back up your message, whether it's education, professional certification, special training, past successes, or simply the fact that you've done your research.
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Indicate whether the statement is true or false.
In which of the following secured loans can inventory NOT be used as collateral?
A) public warehousing arrangement B) private warehousing arrangement C) trust receipt D) factoring arrangement