As a manager, you are trying to hire someone for a critical position in your department. You have called references on three applicants

Bob's reference, his former supervisor, said, "Bob has more information and communication flowing through him than anyone in our company." Joe's reference said, "Joe can get others to get things done better than anyone I know." Albert's boss said, "Albert is the greatest person to be around. He is so optimistic and giving." Based on the information in the text about creating positive change, who should you hire?
A) Albert
B) Joe
C) Bob
D) There is not enough information to determine.

Answer: A
Explanation: A) Correct. Positivity is a valuable learned trait affecting leadership ability.Recent research has shown that managers who reinforce gratitude, forgiveness, and compassion are more successful in producing bottom-line results.
B) Incorrect. Neither Joe's nor Bob's bosses gave feedback relating to their interpersonal leadership skills, only to their managerial characteristics. Positivity is a valuable learned trait affecting leadership ability. Recent research has shown that managers who reinforce gratitude, forgiveness, and compassion are more successful in producing bottom-line results.
C) Incorrect. Neither Joe's nor Bob's bosses gave feedback relating to their interpersonal leadership skills, only to their managerial characteristics. Positivity is a valuable learned trait affecting leadership ability. Recent research has shown that managers who reinforce gratitude, forgiveness, and compassion are more successful in producing bottom-line results.
D) Incorrect. Positivity is a valuable learned trait affecting leadership ability. Recent research has shown that managers who reinforce gratitude, forgiveness, and compassion are more successful in producing bottom-line results.