The steps of a data-driven quality improvement process to identify reasons for variation, to make plans for improvement, to check results, and to implement improvements coined by Edward Deming are:

Hearing is generally less affected by aging than the other senses

Indicate whether the statement is true or false

A health maintenance organization (HMO) is composed of health care providers who: a. contract with large groups to provide care on a fee-for-service basis. b. offer benefits for the employees of large companies

c. offer a predetermined medical care benefit package. d. offer services to elderly and low-income patients.