Employees in your central office need training on their cafeteria-style benefits plan. Employees can adapt the benefits plan to their personal preferences. You need a consistent, standardized, self-paced, individualized mode of delivery. Your best choice

A) lecture.
B) role play.
C) e-learning.
D) on-the job training

Answer: C

Business

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An organization's _____ usually makes most of the decisions about organizational structure.

A. top management B. HR department C. supervisors D. middle-level managers E. technical analysts

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Which of the following is an example of a public-sector only union?

a. Service Employees International Union b. The National Education Association c. The American Federation of State, County, and Municipal Employees d. International Brotherhood of Teamsters

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