The need for citizens to learn effective communication skills in the Western rhetorical tradition

As a precaution, it's recommended that organizations keep a file with templates and generic text prepared to use in case a crisis occurs

Indicate whether the statement is true or false.

Alejandro wrinkled his forehead, squinted his eyes and said, "I don't understand this." Alejandro's nonverbal communication illustrated which function of nonverbal communication?

a. Repeating b. Substituting c. Accenting d. Complementing e. Regulating