Karen realized she was standing next to someone in Starbucks who was also attempting to wave down an employee. “Hard to get the barista’s attention, isn’t it?” Karen says. They are in which stage of relationship development?

a. experimenting
b. initiating
c. intensifying
d. integrating

b. initiating

Communication & Mass Media

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Which of the following is NOT a guideline to follow when creating visual aids?

A. The visual aid clearly relates to your topic. B. The visual aid is easy to see from all points in the room. C. The visual aid meets the audience expectations. D. The visual aid uses several different types and sizes of fonts as well as many colors to draw attention.

Communication & Mass Media

Defensive listening involves perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited

Indicate whether the statement is true or false

Communication & Mass Media