When UPS was first established, founder Jim Casey described the firm's focus as follows:

A) to become a leader in international shipping
B) to become the world's most profitable company
C) to render perfect service to our stores and their customers
D) to become the world's most efficient shipping company
E) to become the fastest shipper in the world

C

Business

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In the context of changing organizational cultures, which of the following is a difference between behavioral addition and behavioral substitution?

Question options: Behavioral addition refers to the collection of information by managers before selecting job candidates to match their behaviors with that of the organizational culture, whereas behavioral substitution refers to building procedures to train employees about ethical practices. Behavioral addition refers to the process of hiring candidates who have been judged by Bar Raisers, whereas behavioral substitution refers to the process of transferring employees to different departments based on their behavioral attributes. Behavioral addition refers to changing the visible artifacts of an organization's old culture, whereas behavioral substitution refers to the process where managers eliminate employees whose behavior is not consistent with that of the organizational culture. Behavioral addition is the process of having managers and employees perform a new behavior, whereas behavioral substitution is having managers and employees perform a new behavior in place of another behavior.

Business

Use the information provided in Table 8.2. For every unit of fertilizer applied, the crop yield increases by:

A) 8.0 bushels. B) 8.5 bushels. C) 8.9 bushels. D) 7.9 bushels.

Business