A user calls network support and reports that email is not working. Which of the following should the technician do FIRST?
A. Ask the user what operation was performed, what the expected result was, and what the actual result was.
B. Scan a list of open ports on the mail hub to scan for excessive traffic and escalate to network administrator if needed.
C. Attempt to send a test email message to a known account at a remote facility and scan logs to see if it is sent.
D. Determine which mail hub the user was connected to and perform a graceful restart
Answer: A. Ask the user what operation was performed, what the expected result was, and what the actual result was.
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An organization wants to move non-essential services into a cloud computing Environment. Management has a cost focus and would like to achieve a recovery time objective of 12 hours. Which of the following cloud recovery strategies would work BEST to attain the desired outcome?
A. Duplicate all services in another instance and load balance between the instances. B. Establish a hot site with active replication to another region within the same cloud provider C. Set up a warm disaster recovery site with the same cloud provider in a different region. D. Configure the systems with a cold site at another cloud provider that can be used for failover.
Functions begin and end do not take any parameters.
Answer the following statement true (T) or false (F)