Officer Russel gave a speech on how to properly respond to emergency phone calls. During the speech, Russel repeated or restated important points, used guide phrases, and used internal summary transitions. In doing so, Russel followed which guideline for informative speaking?

A. Vary the levels of abstraction.
B. Focus on your audience.
C. Make the information easy to remember.
D. Focus on your audience.

Answer: C

Communication & Mass Media

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In describing a communicative extrovert, Josh used the phrases "willingness to talk openly" and "uninhibited speech" to help the audience understand the behaviors of an extrovert. In other words, Josh was using what type of definition?

A) Operational definitions B) Antonyms C) Logical definitions D) Synonyms E) Metaphors

Communication & Mass Media

Maria's accusation that John cheated on her is called a(n)

A) reproach. B) account. C) excuse. D) assent.

Communication & Mass Media