Co-optation is an approach to citizen participation or management that stresses customer satisfaction, examines relationships among existing management processes, seeks to improve internal agency communications, and responds to valid customer demands

Home Sweet Home, a non-profit organization that provides housing facilities to the under privileged, advertised for volunteers

They emphasized that they would be grateful for any help received to further their aim of constructing houses for the needy. Which of the following strategies is used by the organization to resolve the problem of mobilizing collective action? A. appealing B. coercing C. enticing D. attracting E. claiming

Which of the following statements best describes a vote of confidence?

A. A new government must pass a vote (on the cabinet’s composition and proposed policies) in the legislature before it can take office. B. A government declares that a vote on a particular piece of legislation is also a vote on support for the government itself; if the legislators do not support the legislation, then the government will resign (and new elections might result). C. A group of legislators propose a vote on support for the incumbent government. If the government passes the vote, then it stays in office. If it fails the vote, then it must resign (and new elections might result). D. None of these.