As the patient's advocate, the medical assistant must be capable of educating patients. The first step the medical assistant must perform in this process is:

A client tells her therapist that another healthcare professional disagrees with the therapist's approach to care

Which of the following would NOT be an appropriate way for the therapist to manage such an interprofessional disagreement? a. Ask the client to relay the therapist's opinion to the other professional. b. Offer to contact the healthcare professional directly. c. Acknowledge that sometimes healthcare professionals disagree. d. Provide the client with the therapist's rationale for treatment.

You have just arrived at the scene of a single-vehicle motor vehicle collision. A small SUV is on its side, and you can see movement inside. There are no obvious threats and the scene appears to be safe. Additional resources are already en route. You should first:

A) check the stability of the vehicle. B) break the windshield glass by using a spring-loaded punch in a lower corner. C) try to open the rear hatch of the vehicle. D) notify dispatch that the patient is pinned.