In statistical analysis, which of the following is used to signify extreme observations?

_______ can accept and return none, one, or many parameters.

a. Triggers b. Procedures c. Packages d. Programs. b. Procedures.

Taking a "you" perspective in the face of a mistake ________

A) results in the customer ending all business relations with the company B) is considered to be harmful for future business C) results in angry customers D) is ethical and a good business decision E) must be avoided