Which of the following is a CRM process?
A) demand management
B) service
C) procurement
D) returns management
B
Business
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Insurers offering variable annuities charge a number of fees and expenses. One category of fees and expenses is charged to cover the cost of record keeping, paperwork, and periodic reports to annuity owners. This expense is the
A) investment management charge. B) surrender charge. C) administrative charge. D) front-end load.
Business
In the load and index stage of ETL, what is the difference between refresh mode and update mode?
What will be an ideal response?
Business