Diana does NOT feel that her coworker Michael is performing his job duties properly. She feels he is lazy and pushes his workload onto other employees, including herself. Diane does NOT want to do Michael's work for him anymore

Discuss the professional way in which Diane should deal with this issue.
What will be an ideal response?

ANSWER: Diane needs to handle this issue with professionalism. The way she deals with her coworker will reflect directly on her reputation as a professional. Diane should first make every attempt to resolve the conflict with Michael. Approaching Michael calmly and respectfully should allow for discussion of the issue. If Diane is unable to resolve the issue with Michael, then she should report to her immediate supervisor. If the problem remains, then Diane should follow the outlined chain of command in the office.