Which of the following statements about the service encounter is true?
A) The quality of service delivered by a company is only as good as its best employee.
B) The customer plays a minimal role in the quality of the service encounter.
C) An employee's actions, words, and physical appearance do not represent the organization.
D) The quality of information provided by the customer does not affect the quality of the service encounter.
E) The service encounter has a social dimension and a physical dimension.
E
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Five O'Clock, Inc. purchased a van on January 1, 2017, for $800,000. Estimated life of the van was five years, and its estimated residual value was $90,000. Five O'Clock uses the straight-line method of depreciation. Prepare the depreciation schedule
What will be an ideal response
Risk management intranets are designed to provide information to the general public.
a. true b. false