For most North American audiences, the BESTway to determine whether your listeners are maintaining interest in your speech is to note

Both quantitative and qualitative researchers should inform their readers about the methods used in their study

Indicate whether the statement is true or false.

Which of the following describes the primary goal for a company in the precrisis phase of crisis communications?

a. searching for emerging trends b. identifying potential crises c. selecting key spokespeople d. designating a crisis response team