Offering a free toy in a Cracker Jack box is an example of:

Which of the following best represents the meaning of evidence-based management?

A) a manager designs a program to reduce absenteeism based on a book he read on leadership B) a manager designs a program to reduce absenteeism based on a program implemented in another organization C) a manager designs a program to reduce absenteeism based on an article he read in the newspaper D) a manager designs a program to reduce absenteeism based on his previous experience and intuition E) a manager designs a program to reduce absenteeism based on a principle he learned in an OB course

The statement on the toothpaste box that brushing twice a day with this paste would remove 90 percent of all plaque from the user's teeth is an example of which of the following?

a. a universal warranty b. a functional label c. an express warranty d. an implied warranty