One way marketers are addressing consumers' desire for convenience in services is by providing ________
A) self-service technologies
B) product support services
C) perceived service and expected service
D) core service failure
E) involuntary switching
A
Business
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Determine the project's NPV if the Profitability Index is 1.4; and the investment value is $500,000.
A) $250,000 B) $200,000 C) $25,000 D) $75,000
Business
One drawback of the concentration strategy is that the organization is vulnerable to industry and other external environmental shifts
Indicate whether the statement is true or false
Business