The 2017 Edelman Trust Barometer reports that the world’s population increasingly looks at ______ to lead the way on political and social issues.

a. businesses
b. government
c. non-profit agencies
d. media

a. businesses

Communication & Mass Media

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The first step in dealing with a question from the audience is to _______

a. answer the question b. compliment the question c. repeat or clarify the question d. check the response with the questioner

Communication & Mass Media

Rather than talking about face-to-face groups or virtual groups, it makes more sense to consider the degree to which groups use technology to do their work and develop ________.

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media