Managers with good ________ know how to communicate, motivate and lead to get the best out of their people

In handling objections during the sales call, Jasmine (the salesperson) will let the customer talk about his or her fears or worries, then relate the experience of a similar customer and how the brand Jasmine is selling met those worries

This approach is called the: A) compensation method B) "feel, felt, found" method C) head-on method D) indirect method

What is the seasonal index for quarter 3?

A) 66.02 B) 64.92 C) 141.99 D) 359.08