Laptop computers and PDAs enable salespeople to organize information, track expenses, and maintain customer contact information

Tristan is developing a presentation for employee orientation. Which of the following should NOT be used as a technique to ensure that the audience understands the points of his presentation?

a. Interesting anecdotes that tie into the presentation. b. Relevant statistics to lend authority to points. c. Presentation visuals to enhance effectiveness. d. Long, complex sentences to enhance credibility.

Which of the following is NOT a step in finding the gross wages for an employee who has worked both regular time and overtime hours?

A) Find the employee's average annual income over the past 3 years. B) Find the overtime pay rate or rates. C) Add the regular-time pay and the overtime pay. D) Find the number of regular-time and overtime hours worked.