There are five steps in the validation process, beginning with analyzing the job and concluding with administering the test

The opening of a routine or positive message should be

A) brief and enigmatic. B) terse and demanding. C) wordy and indirect. D) clear and concise. E) direct and informal.

What is the primary advantage of catalog sales?

A) Catalogs eliminate the constraints of space and time. B) Customers prefer catalog shopping to e-tailing. C) Catalogs increase interest in products that are then bought online. D) Products and services can both be sold via catalogs.