Because ________ conflict is based in relational matters, it has the potential to leave organizational members with negative feelings and being irritable, suspicious, or resentful or one another

When the sender changes an idea-thought-feeling into an understandable symbol,

a. encoding is occurring. b. decoding is occurring. c. occasion is occurring. d. noise is occurring.

Being an expert on the topic is important because __________.

A. what you say might play an important role in shaping an audience's opinions B. you can conduct new research to use in your speech C. you can tell your audience everything you know about a topic D. it isn't important to become an expert in the topic E. all of these choices