A front-end processor handles chargebacks and any other reconciliation items through the interchange network and the acquiring and issuing banks

Donna wants to buy a new coat. During the ________ stage of the buyer decision process she will ask her friends to recommend stores that sell good quality winterwear clothing

She will also go through newspapers and magazines to look out for offers and sales on coats. A) product evaluation B) alternative evaluation C) need recognition D) information search E) purchase decision

Nervous hand gestures that should be eliminated include all of the following EXCEPT:

A) Nail-biting B) Finger-tapping C) Handshakes D) Knuckle-popping