The U.S. Supreme Court in 2003 declared that very large punitive damage awards (i.e. those exceeding 10 times the provable monetary losses) are usually improper. The case:

Casual games such as Farmville have _______________ yet _______________

a) threatened the dominance of console games … attracted new players b) alienated the elderly … attracted young players c) been expensive to produce … reduced industry profits d) better graphics than console games … are too hardware-intensive for some computers

Which of the following is considered the starting point to competence in intercultural communication?

a. Intentions b. Motivations c. Feelings d. Skills