Mrs. Hicks, a resident who is returning to the nursing facility following surgery at the local hospital, has been told that her condition is terminal. She is one of the residents for whom you are responsible. As she goes through the grieving process, identify the stages that you observe from her behavior.
Mrs. Hicks tells you about her grandson, age 10, and how she is looking forward to his high school graduation and the plans she has for helping him with college. Which stage of grieving is she experiencing?

What will be an ideal response?

Mrs. Hicks is denying that her condition is terminal.