John cashed in an annuity contract and received $10,000. John bought the contract 24 years ago for $5,000. These amounts indicate a contract rate of approximately 3%

Which kind of marketing involves sending a brochure or pamphlet that offers a specific good or service at one point in time?

A) personal marketing B) telemarketing C) direct mail D) catalog E) spam

Firms listed in the "100 Best Companies to Work for in America" typically emphasize ________

A) training and development B) stock options C) bonuses and benefits D) piecework