Using technology to watch television programs at the times you want to see them instead of letting a network programmer dictate when you can watch is called __________

Ryan, an African American male, is looking for an apartment near campus. When he was interested in one specific apartment, his real estate agent said to him that it was already sold

However, when Ryan's white friend Nick asked the same agent about the same apartment the very next day, the agent told Nick it is available. It turned out that almost all residents in the area are white Americans. The real estate agent's practice is called racial steering. Indicate whether the statement is true or false.

What are some of the ways you can overcome a bad case of jitters before making a presentation?

What will be an ideal response?