Because we talk ourselves into debilitative feelings, it is possible to talk ourselves out of feeling bad.

An introduction to a speech includes

A) motivating your audience to listen. B) a listing of the arguments you intend to use. C) quotations showing the truthfulness of your central idea. D) an explanation of statistics you will present. E) support for your main points.

What is the first phase of the conflict management lifecycle?

A) strategic B) proactive C) recovery D) reactive E) tactical