Organizations exist through human interaction; structures and technologies result from the information to which individuals react

Kaseem genuinely hears what his father says and is more interested in the process of listening rather than the payoff, which makes him a(n) _____ listener

Fill in the blank(s) with the appropriate word(s).

Everyone in the room was set to applaud as Raymond started to wrap up his wedding toast. But instead of finishing, he said, "Now that I have you all here, let me tell you about the great new app my company is developing." When Raymond finishing talking about the app, there was little applause and a serious glare from the bride and groom. Which aspect of audience analysis did Raymond fail to take into consideration?

A. the audience's attitudes toward the speaker B. the audience's disposition toward the occasion C. the group membership of the audience D. the education of the audience E. the physical setting for the speech.