By knowing what management values and what behaviors it rewards and ignores, public relations specialists can often predict, anticipate, and even prevent an organizational crisis

Reflecting back on the conversation to signal that the business is completed occurs in which stage in the conversation process?

A) feedforward B) feedback C) opening D) business

Antes, Hudson, Jorgenson, and Moen state, “good things happen even without reaching agreement” in mediation. List at least two “good things” that can happen without an agreement.

What will be an ideal response?