________ are customers who buy because a product is being offered at an attractive price or with a promotional incentive
A) Top performers
B) Underachievers
C) High potential customers
D) Misfits
E) Spinners
E
Business
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The technique of total quality management (TQM) was developed by ________
A) Kenneth Arrow B) William Easterly C) W. Edwards Deming D) Kaoru Ishikawa
Business
Which of the following is used for accomplishing revolutionary change?
A) implementing sociotechnical systems B) reengineering C) creating empowered and flexible work groups D) implementing total quality management
Business