Your listeners will better comprehend and remember your speech if you signpost, state, support, and summarize each idea

Whenever any decision has to be made, Sam sends an email to his team asking for ideas. This increases the number of choices that the team might consider as a prospective approach

Which principle of conflict management does Sam adopt? a) Generate many options to solve problem b) Focus on shared interest c) Separate people from the problem d) Base decisions on objective criteria

In selecting an audience to reach out to, what helps identify how a campaign communication might be tailored to a specific audience?

a. audience research b. audience size c. media cost and availability d. past audience responses