Discuss the various types of charts a speaker can use and explain when it is best to use them.
What will be an ideal response?
- Statistical chart: makes it easier for audience to understand abstract statistics. Used to simplify complex information. Should illustrate just one point or support only one conclusion.
- Sequence of steps: reveals the steps in a process. This chart clarifies the steps and shows the order in which they occur.
- Flowchart: suggests how a decision flows to the conclusion. Labeled boxes are connected by arrows; at key points, one decision flows in one direction, and a different decision leads in a different direction. These alternative paths show the outcome of different decisions.
- Visual list: support the verbal information the speaker provides. Lists can quickly fly by an audience and a visual list supports the message.
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Interpersonal conflict occurs in all of the following situations EXCEPT
A) when people are interdependent. B) when people perceive their goals to be incompatible. C) when people perceive each other as interfering with the attainment of their own goals. D) when people have a long history of working together.
Attentive listening fosters real differences of opinion rather than personality clashes and ambiguity
A. True B. False