When people disagree about a preferred outcome or end state, they are involved in ________ conflict.

Interpersonal communication researcher John Gottman would argue that our __________ serve as a conduit that allow us to connect with other people

Fill in the blank with correct word

Which strategy for emotional responding would apply to almost every situation?

a. Remember the reversibility of communication. b. Use active listening techniques. c. Focus on yourself. d. Use “you”-messages.