Which of the following is the LEAST likely reason that a firm would choose an ethnocentric staffing policy?
A) lack of qualified host-country upper-management candidates
B) goal of reducing misunderstandings with locals
C) need to transfer core competencies effectively
D) desire to maintain a unified corporate culture
Answer: B
Business
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Which of the following is the best example of a people-based service?
A) an automatic carwash B) a museum C) a babysitting service D) an x-ray lab E) a movie theater
Business
All of the following are components of the CARE model for building relationships with customers EXCEPT:
A) convincing B) executing C) responding D) appreciating E) customizing
Business