An agenda should include a fully detailed account of every topic to be discussed at a staff meeting

Erythropoietic porphyrias are associated with:

a. Abnormal iron metabolism b. Abnormal enzymes in the heme biosynthetic pathway c. Abnormal globin synthesis d. DMT1 mutations

Which of the following factors does not interfere with the communication process?

A) interruptions or distractions B) medical terminology C) properly working hearing aid D) soft, muted voice