The "ABCs" of attitudes refers to

a. attitudes, behaviors, and consciousness
b. association, balance, and commitment
c. affective, behavioral, and cognitive
d. abilities, behaviors, and consequences

Answer: C

Psychology

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To get better customer feedback on employee performance, _______ are used

a. secret shoppers b. consultants c. peer ratings d. employee comparisons

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Which of the following is NOT something a trial consultant would do?

A. Assist the lawyer in identifying major issues in a case B. Prepare witness for the trial C. Advise in jury selection D. Generate evidence to be presented at trial

Psychology