The modern catalog consumer is most likely which of the following?
A) someone who has little or no access to retail stores
B) someone who has little or no access to Internet technologies
C) someone who wants to save time shopping
D) someone who shops only for sales bargains
E) someone who does not accept telemarketing calls
C
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The sales force is rewarded on a commission basis. It wants to sell quantity and is willing to be flexible on price, whereas the organizations strategy is high quality, high price. Identify this source of conflict
A) goal divergence B) domain dissensus C) differing perceptions of reality D) misuse of power
It's a beautiful sunny day after a week of rainy weather and both of the local car washes are busy. One car wash is fully automated, touchless, and can wash a vehicle of any size to a dazzling luster in 5 minutes flat
The other car wash is a fund raiser staffed by eager amateurs that work on one car at a time and can finish it in about 4 minutes (their time is governed by the Poisson distribution). Customer arrivals at both car washes are Poisson distributed with a mean of 10 per hour. How long does it take the average customer to work his way through either system? How many customers are in the systems on average? What will be an ideal response?