Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. Nevertheless, it does not mean that OB cannot offer reasonably accurate explanations of human behavior or make valid predictions

It does mean that OB concepts must ________.
A) focus on the reliability and validity of research data
B) attempt to establish cause-and-effect relationships
C) be consistently applicable across a wide range of situations
D) reflect situational, or contingency, conditions
E) avoid assumptions

D
Explanation: D) Human beings are complex, and few, if any, simple and universal principles explain organizational behavior. That doesn't mean that we can't offer reasonably accurate explanations of human behavior or make valid predictions. It does mean that OB concepts must reflect situational, or contingency, conditions. We can say x leads to y, but only under conditions specified in z–the contingency variables.