Nicole is using a self-management strategy to increase the amount of water that she drinks. When Nicole walks by a water fountain or her refrigerator, she covertly tells herself to drink some water. After she has had a drink, Nicole silently gives herself a positive evaluation. Which self-management strategy is Nicole using?

Joe recognizes, expresses, understands, and evaluates his own and others' emotions. Joe will likely score high on:

A) openness to experience. B) emotional intelligence. C) conscientiousness. D) citizenship behavior.

________ is the process in which the client transfers unconscious emotions or reactions, such as emotional feelings about his or her parents, onto the therapist

a. Flooding b. Counterconditioning c. Transference d. Repression