Prior to class, Ralitza received a phone message alerting her to call home immediately. As a

result of receiving this message, Ralitza is unable to focus on the class discussion. Which
component of the communication process does this describe?

A) receiver B) feedback C) noise D) context

C

Communication & Mass Media

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The ________ of an individual in a group is determined by factors such as who is better, brighter, etc

a) statu b) power c) norm d) trust

Communication & Mass Media

What are the four steps of the crisis communications process?

What will be an ideal response?

Communication & Mass Media