An adjustment letter is written by a:
A. company to a customer when a bill has not been paid.
B. company in response to a claim letter.
C. customer when there is problem with the company's product.
D. company's HR department to congratulate an employee on a promotion.
B
An adjustment letter is written in response to a claim letter. An adjustment to a claim is made
when a customer receives a full or a partial credit, is allowed to exchange the merchandise, or
is granted a refund.
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The _____ sets drinking water standards, but the _____ regulates bottled water.
A. Food Safety and Inspection Service; Consumer Product Safety Commission B. Consumer Product Safety Commission; Food Safety and Inspection Service C. Environmental Protection Agency; Food and Drug Administration D. Food and Drug Administration; Environmental Protection Agency
The purpose of the random observations that are characteristic of the work sampling technique is to identify the types of activities performed by the employee at the time the observations are being made
Indicate whether the statement is true or false.